Terms of Service – Modbags

Welcome to Modbags. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using or purchasing from our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or place orders. These Terms are designed to establish clear, fair, and transparent rules to protect both our customers and Modbags as a business operating in the United States.

Eligibility and Account Requirements

Our website and services are intended for individuals who are legally capable of entering into binding agreements under United States law. You must be of legal age in your jurisdiction to make purchases online. Any registration or account information you provide must be accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Unauthorized use of the website or account may result in suspension or termination of access.

Product Information, Availability, and Pricing

All products displayed on Modbags’ website include descriptions, images, and specifications intended to accurately represent the item. Slight variations in color, texture, or design may occur due to screen settings, lighting, or material characteristics. Prices, promotions, and product availability are subject to change without notice. In the event of a pricing error or listing discrepancy, Modbags reserves the right to cancel any affected order and issue a refund to the original payment method. Our goal is to maintain transparency and fairness in all product listings.

Order Placement and Acceptance

When you submit an order, you will receive an automated confirmation acknowledging receipt. This confirmation does not constitute acceptance of the order. Your order is considered accepted only when Modbags has processed and prepared it for shipment. We reserve the right to decline or cancel any order due to payment issues, incorrect or unverifiable information, product unavailability, suspected fraud, or policy violations. In such cases, we will notify you and provide a refund if applicable.

Payment Processing and Security

All payments are processed through secure, third-party payment gateways in compliance with industry-standard security protocols. Modbags does not store full credit or debit card information. You are responsible for providing accurate payment information and for resolving any payment-related issues with your bank or payment provider. We reserve the right to place orders on hold or cancel transactions flagged for fraud prevention or suspicious activity.

Shipping, Delivery, and Risk of Loss

Shipping timelines are estimated and subject to carrier schedules, regional conditions, and unforeseen delays. Domestic shipments within the United States typically arrive within 3–7 business days, while international shipments may take longer. Risk of loss passes to the customer upon delivery by the carrier. Customers are responsible for providing accurate shipping information and ensuring delivery access. Modbags is not liable for delays, lost packages, or damages caused during transit, but we will assist in coordination with the carrier to resolve such issues in accordance with our Shipping Policy.

Returns, Refunds, and Exchanges

All return, exchange, and refund requests are handled according to our Return & Refund Policy. Items must meet eligibility criteria regarding condition, packaging, and timeframe for submission. Modbags reserves the right to refuse returns or exchanges that do not meet policy requirements. Refunds will be issued to the original payment method, and processing times depend on the customer’s bank or payment provider. Replacements may be offered when stock permits.

Intellectual Property

All website content, including images, text, graphics, logos, and brand materials, are the intellectual property of Modbags or its licensors. Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited. Users may access content for personal, non-commercial purposes only.

User Conduct

Users agree to use the website and services responsibly and legally. Prohibited actions include, but are not limited to, fraudulent transactions, misrepresentation, harassment, malicious interference with the website, and attempts to bypass security measures. Modbags reserves the right to suspend or terminate access for violations of these Terms.

Limitation of Liability

Modbags makes reasonable efforts to provide accurate information and consistent service. However, the website and services are provided “as is” without warranties of any kind, whether express or implied. Modbags is not liable for indirect, incidental, or consequential damages resulting from website use, order processing, delivery issues, or technical failures beyond our control.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, United States. Any disputes arising under or related to these Terms shall be resolved in the courts located within King County, Washington. We encourage customers to contact our support team to resolve disputes informally before initiating legal action.

Updates and Modifications

Modbags may update these Terms periodically to reflect changes in operational procedures, regulatory requirements, or improvements in service. Updated Terms will be posted on the website, and continued use after publication constitutes acceptance of the revised Terms.

Business Details

Business Name: Modbags
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@modbags.shop
Business Address: 12922 NE 100th Ln, Kirkland, WA 98033, United States